Privacy Policy

1. Introduction

BlusterTrek ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website blustertrek.com and use our services.

Please read this Privacy Policy carefully. By using our services, you consent to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number)
• Mailing address
• Professional information (job title, company)
• Payment information (processed securely through third-party providers)
• Photos and images created during our services
• Communication preferences

2.2 Technical Information

We automatically collect certain technical information when you visit our website:

• IP address and location data
• Browser type and version
• Device information
• Pages visited and time spent
• Referral sources
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and improving our photography and branding services
• Processing bookings and payments
• Communicating with you about our services
• Sending newsletters and marketing communications (with consent)
• Responding to customer service requests
• Analyzing website usage and improving user experience
• Complying with legal obligations
• Protecting against fraud and ensuring security

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing
• Email marketing services
• Website hosting and maintenance
• Analytics and performance monitoring

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Legal processes or court orders
• Government requests
• Protection of our rights and property
• Public safety concerns

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Client information: Retained for 7 years after last service
• Photos and creative work: Retained according to service agreement
• Marketing communications: Until you unsubscribe
• Website analytics: Anonymized after 26 months

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

6.1 Types of Cookies

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand website usage
• Marketing Cookies: Enable personalized advertising

6.2 Cookie Management

You can control cookie preferences through our cookie consent banner or your browser settings. Note that disabling certain cookies may affect website functionality.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Secure data transmission using SSL/TLS encryption
• Regular security assessments and updates
• Access controls and authentication measures
• Secure data storage and backup procedures
• Staff training on data protection practices

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Under Singapore's Personal Data Protection Act (PDPA), you have the following rights:

8.1 Access and Correction

• Request access to your personal information
• Request correction of inaccurate information
• Request withdrawal of consent for data processing

8.2 Marketing Communications

• Opt-out of marketing emails by clicking "unsubscribe"
• Contact us to update communication preferences
• Withdraw consent for direct marketing

8.3 Data Portability

You may request a copy of your personal information in a portable format.

9. International Data Transfers

We primarily process data within Singapore. If we transfer data internationally, we ensure appropriate safeguards are in place:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Binding corporate rules
• Your explicit consent

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date
• Sending email notifications for material changes

Your continued use of our services after changes take effect constitutes acceptance of the updated policy.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13. Governing Law

This Privacy Policy is governed by the laws of Singapore. Any disputes relating to this policy will be subject to the exclusive jurisdiction of the Singapore courts.